Privacy Policy

1. Introduction Makiga Engineering Services Ltd respects your privacy and is committed to protecting any personal information you provide. This Privacy Policy explains how we collect, use, and safeguard your data.

2. Information We Collect

• Personal Information: Name, contact details (phone, email, address), and company details when you place an order or contact us.

• Payment Information: Banking details for processing transactions.

• Website Usage Data: IP address, browser type, pages visited, and interaction with our website.

3. How We Use Your Information

• To process orders, provide services, and manage customer relationships.

• To improve our website, products, and customer experience.

• To send marketing communications, only if you have opted in.

• To comply with legal obligations and prevent fraud.

4. Data Sharing & Disclosure

• We do not sell, trade, or rent your personal data.

• We may share data with trusted service providers (e.g., delivery partners, payment processors) to fulfill orders and services.

• Information may be disclosed if required by law or to protect our legal rights.

5. Data Security

• We implement security measures to protect against unauthorized access, alteration, or disclosure of personal data.

• However, no method of transmission over the internet is 100% secure.

6. Cookies & Tracking Technologies

• Our website may use cookies to enhance user experience.

• You can choose to disable cookies via your browser settings, but this may affect website functionality.

7. Your Rights & Choices

• You can request access, correction, or deletion of your personal data.

• You may opt out of marketing communications at any time.

8. Retention of Data

• We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

9. Third-Party Links

• Our website may contain links to third-party websites. We are not responsible for their privacy practices.

10. Changes to This Privacy Policy

• We may update this policy periodically. Any changes will be posted on this page.

11. Contact Us For any privacy-related inquiries, please contact us:

Makiga Engineering Services Ltd
📍 Kenya Industrial Estates, Lokitaung Rd, Nairobi, Kenya
📞 +254 722 669 730 / +254 721 599 866
📧 sales@makiga-engineering.com